Front Desk Receptionist/Administrative Assistant
Mechanicsville, VA Mechanicsville, VA Part-time Part-time From $14 an hour From $14 an hour Proactive Massage
Bodywork is hiring a Part-Time Front Desk Professional.
Job Description:
As a Front Desk Professional, you will be the first point of contact for our company.
We expect all of our Front Desk team to uphold our standards of politeness, respectability, kindness, and professionalism.
We are searching for a service-focused leader to manage our Clinic's Front Desk and support our leadership team.
Our ideal candidate for this role is someone who can apply their leadership skills and service expertise to go above and beyond in the guest experience.
Our Front Desk team are the backbone to our practice and play a vital role in organizing the schedule for our practice.
This position is great for individuals interested in health and wellness with a passion for helping others manage chronic and acute pain.
You will have the opportunity to collaborate with best-in-class leaders of the massage industry and professionals who are passionate about helping others begin their wellness journey! Ultimately, the Front Desk's duties and responsibilities are to ensure the guest has a positive healthcare experience at Proactive and executes all administrative tasks to the highest quality standards.
Benefits:
Self Pay Insurance Options, including:
Health Care Sharing Programs offered by OneShare Health Accident insurance Cancer insurance Critical illness insurance Disability insurance Term life insurance Whole life insurance Dental Insurance WellCard - Online Doctor and Nurse visits.
Also serves as a card that provides discounts on prescription drugs, medical and dental expenses, and access to medical bill consultations among other benefits.
5% Commission on Product Sales Discounts on products and services Bonuses and Gifts Paid Training Job
Responsibilities:
Greet every guest and Associate with eye contact and a sincere, friendly smile Assist clients with booking appointments in person and over the phone.
Review daily appointments, prioritizing guest service and a fair distribution of appointments among service providers; notify all therapists without appointments of on-call status Handle all cash and credit transactions to ensure proper payment is received for each treatment Accurately book appointments, including confirming all information with guests and reminding them of cancellation policy prior to closing the interaction.
Interface with the Therapist Team regarding operations pertinent to the Front Desk; communicate issues and concerns to appropriate parties and assist with resolution Attend meetings with Clinical Operations Manager as required Assist Clients in setting up Memberships and general membership inquiries Ensure that reception, lobby, and other public Spa spaces meet guests' expectations of cleanliness and organization Assist in the wellness store as necessary Carefully adhere to all clinical opening and closing procedures, ensuring the safety and security of the operation, guests, visitors, and staff Possess knowledge of specials and discounts throughout the clinic to accurately answer guest inquiries Understand the importance of, and adhere to our Preferred Service Standards Other duties as requested by manager Enter Product inventory Sale of products from our Wellness Store Stock the relaxation room and treatment rooms with supplies Distribute products for services to service providers Wash and fold Laundry (towels, robes) Answer Clients questions regarding our services, pricing and packages we offer.
Ensure necessary client paperwork is completed, including client information forms and treatment plan updates Communicate with clients regarding scheduling adjustments Handle all cash and credit transactions to ensure proper payment is received for each treatment Possess excellent working knowledge of all Clinic treatments and can accurately answer guest inquiries regarding treatments Our Administrative duties include:
offering administrative support to Therapists and Management, Customer support via phone, email, and text, welcoming and checking out guests for Wellness Service appointments, and managing product inventory in our wellness store.
Looking for someone to start in July 2023 Minimum Qualifications Telephone Skills Detailed and Clear Communication (in-person and virtually) Microsoft Office Skills and G suite Multitasking Professionalism Customer Service Organization Scheduling Experience Supply Management Preferred Qualifications Administrative Experience in a Health and Wellness field Starting Pay is $14.
00 an hour.
Plus 5% Product Sales Commission Job Type:
Part-time Pay:
From $14.
00 per hour
Benefits:
Employee discount Schedule:
Day shift Evening shift Weekend availability Supplemental pay types:
Commission pay Ability to commute/relocate:
Mechanicsville, VA 23116:
Reliably commute or planning to relocate before starting work (Required) Work Location:
One location As a Front Desk Professional, you will be the first point of contact for our company.
We expect all of our Front Desk team to uphold our standards of politeness, respectability, kindness, and professionalism.
We are searching for a service-focused leader to manage our Clinic's Front Desk and support our leadership team.
Our ideal candidate for this role is someone who can apply their leadership skills and service expertise to go above and beyond in the guest experience.
Our Front Desk team are the backbone to our practice and play a vital role in organizing the schedule for our practice.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Bodywork is hiring a Part-Time Front Desk Professional.
Job Description:
As a Front Desk Professional, you will be the first point of contact for our company.
We expect all of our Front Desk team to uphold our standards of politeness, respectability, kindness, and professionalism.
We are searching for a service-focused leader to manage our Clinic's Front Desk and support our leadership team.
Our ideal candidate for this role is someone who can apply their leadership skills and service expertise to go above and beyond in the guest experience.
Our Front Desk team are the backbone to our practice and play a vital role in organizing the schedule for our practice.
This position is great for individuals interested in health and wellness with a passion for helping others manage chronic and acute pain.
You will have the opportunity to collaborate with best-in-class leaders of the massage industry and professionals who are passionate about helping others begin their wellness journey! Ultimately, the Front Desk's duties and responsibilities are to ensure the guest has a positive healthcare experience at Proactive and executes all administrative tasks to the highest quality standards.
Benefits:
Self Pay Insurance Options, including:
Health Care Sharing Programs offered by OneShare Health Accident insurance Cancer insurance Critical illness insurance Disability insurance Term life insurance Whole life insurance Dental Insurance WellCard - Online Doctor and Nurse visits.
Also serves as a card that provides discounts on prescription drugs, medical and dental expenses, and access to medical bill consultations among other benefits.
5% Commission on Product Sales Discounts on products and services Bonuses and Gifts Paid Training Job
Responsibilities:
Greet every guest and Associate with eye contact and a sincere, friendly smile Assist clients with booking appointments in person and over the phone.
Review daily appointments, prioritizing guest service and a fair distribution of appointments among service providers; notify all therapists without appointments of on-call status Handle all cash and credit transactions to ensure proper payment is received for each treatment Accurately book appointments, including confirming all information with guests and reminding them of cancellation policy prior to closing the interaction.
Interface with the Therapist Team regarding operations pertinent to the Front Desk; communicate issues and concerns to appropriate parties and assist with resolution Attend meetings with Clinical Operations Manager as required Assist Clients in setting up Memberships and general membership inquiries Ensure that reception, lobby, and other public Spa spaces meet guests' expectations of cleanliness and organization Assist in the wellness store as necessary Carefully adhere to all clinical opening and closing procedures, ensuring the safety and security of the operation, guests, visitors, and staff Possess knowledge of specials and discounts throughout the clinic to accurately answer guest inquiries Understand the importance of, and adhere to our Preferred Service Standards Other duties as requested by manager Enter Product inventory Sale of products from our Wellness Store Stock the relaxation room and treatment rooms with supplies Distribute products for services to service providers Wash and fold Laundry (towels, robes) Answer Clients questions regarding our services, pricing and packages we offer.
Ensure necessary client paperwork is completed, including client information forms and treatment plan updates Communicate with clients regarding scheduling adjustments Handle all cash and credit transactions to ensure proper payment is received for each treatment Possess excellent working knowledge of all Clinic treatments and can accurately answer guest inquiries regarding treatments Our Administrative duties include:
offering administrative support to Therapists and Management, Customer support via phone, email, and text, welcoming and checking out guests for Wellness Service appointments, and managing product inventory in our wellness store.
Looking for someone to start in July 2023 Minimum Qualifications Telephone Skills Detailed and Clear Communication (in-person and virtually) Microsoft Office Skills and G suite Multitasking Professionalism Customer Service Organization Scheduling Experience Supply Management Preferred Qualifications Administrative Experience in a Health and Wellness field Starting Pay is $14.
00 an hour.
Plus 5% Product Sales Commission Job Type:
Part-time Pay:
From $14.
00 per hour
Benefits:
Employee discount Schedule:
Day shift Evening shift Weekend availability Supplemental pay types:
Commission pay Ability to commute/relocate:
Mechanicsville, VA 23116:
Reliably commute or planning to relocate before starting work (Required) Work Location:
One location As a Front Desk Professional, you will be the first point of contact for our company.
We expect all of our Front Desk team to uphold our standards of politeness, respectability, kindness, and professionalism.
We are searching for a service-focused leader to manage our Clinic's Front Desk and support our leadership team.
Our ideal candidate for this role is someone who can apply their leadership skills and service expertise to go above and beyond in the guest experience.
Our Front Desk team are the backbone to our practice and play a vital role in organizing the schedule for our practice.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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