SERVICE ADVISOR Community, Social Services & Nonprofit - Mechanicsville, VA at Geebo

SERVICE ADVISOR

3.
4 20 hours ago Full Job Description Description:
Our Service Advisors are the face of our service department.
That means greeting every customer with a smile and using your customer-driven personality to understand their repair needs while making them feel confident that their repair needs will be met.
You'll also act as the liaison between the customer and our Service Technicians, ensuring you keep the customer updated on repair times, estimates, and when the vehicle is ready for pickup.
Requirements:
Greets customers promptly Obtains customer and vehicle information Clearly report all vehicle symptoms as described by the customer Verifying warranty and service contract coverage Determines and recommends needed maintenance based on age, mileage, and vehicle history Prepares complete and accurate estimates of cost for labor and parts Establishes follow-up time Monitors the progress of each vehicle throughout the day, updating customers frequently Verifies that the final invoice reconciles with work performed on the repair order Explains all completed work and charges to customers.
Estimated Salary: $20 to $28 per hour based on qualifications.

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